Senior Service Quality Officer/Manager @ Huawei Technologies Co., Ltd.

Expired Date: 02-09-11.

Huawei Technologies Co., Ltd.

Huawei is a leading telecom solutions provider. Through continuous customer-centric innovation, we have established end-to-end advantages in Telecom Network Infrastructure, Application & Software, Professional Services and Devices. With comprehensive strengths in wireline, wireless and IP technologies, Huawei has gained a leading position in the All-IP convergence age. Our products and solutions have been deployed in over 100 countries and have served 45 of the world's top 50 telecom operators, as well as one third of the world's population. Senior Service Quality Officer/Manager
(Singapore – Working location?Shenzhen, China)

Responsibilities: 1. Provide administrative support to Project Team to develop service quality management process; 2. Handle the project schedules and follow up the on-going project progress and up-coming projects to be started on time; 3. Provide timely reports and analysis, in the areas of project schedules, master program, and project complexity etc; and 4. Assist in performing ad hoc project and other project related duties.

Requirements: 1. 5 years experience of Service Quality Management in Telecom or IT industry preferably with relevant professional qualifications such as PMP / PRINCE 2 / eTom / ITIL; 2. Hand-on experience to implement and maintain ISO 9001, TL 9000, ITIL or eTom and Business Process Modeling Tool (e.g. ARIS or Casewise); 3. Proficiency in spoken and written English; 4. Good knowledge of Microsoft Project, Word, Excel and Visio; 5. Can do attitude and work independence with limited supervision; 6. Be willing to frequently travel; and 7. Immediate available preferred. Working location?Shenzhen, China/oversea

Daftar Senior Service Quality Officer / Manager secara online jika alamat atau email tidak dicantumkan.

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